Grove Support

Subscriptions are managed through Apple, not Grove. To cancel:

1. Open Settings on your iPhone.
2. Tap your name at the top, then Subscriptions.
3. Select Grove and tap Cancel Subscription.

You'll keep Pro access until the end of the current billing period. You can also tap Manage Subscription from inside Grove → Settings, which takes you to the same Apple page.

Try these in order:

1. Open Grove → Settings → tap Restore Purchases.
2. Make sure you're signed in to the App Store with the same Apple ID you used to subscribe.
3. Force-quit Grove and reopen it.

If it still shows free after a few minutes, email us with your account email and the Apple ID email used for the purchase, and we'll fix it on our end.

Refunds for App Store subscriptions are issued by Apple, not by us.

• Visit reportaproblem.apple.com.
• Sign in with your Apple ID.
• Find the Grove subscription and request a refund.

Most refund decisions arrive within 48 hours. We don't have visibility into Apple's decisions, but we're happy to help you draft a request.

On the sign-in screen, tap Forgot password? and enter your account email. You'll receive a reset link within a few minutes (check your spam folder if you don't see it). The link expires after 24 hours.

Yes. Open Grove → Settings → Export my data. We'll generate a JSON file containing your goals, notes, and chat history and email it to your account address.

Open Grove → Settings → Delete account. This permanently removes your personal data within 30 days. If you have an active subscription, cancel it first through Apple (see above) — deleting the account does not cancel the subscription.

First, try the basics:

1. Force-quit and reopen the app.
2. Make sure you're on the latest version (App Store → your profile → check for updates).
3. Restart your device.

If the issue persists, email us with: your iPhone model, iOS version, Grove version (visible in Settings → About), and a description of what you were doing when it happened. Screenshots or screen recordings are very helpful.

AI responses are generated by a language model and can occasionally be inaccurate, out-of-date, or off-topic. Treat them as a thinking partner, not a definitive answer. For sensitive decisions (legal, medical, financial), please consult a qualified professional.

If a response is harmful or clearly broken, please tell us — we use feedback to improve our prompts and safety filters.

Grove supports iPhone running iOS 15 or later. iPad is not officially supported yet (the app will run, but layouts are tuned for iPhone).

Free includes core goal tracking, limited AI coaching, and a basic report.

Grove Pro unlocks unlimited AI coaching, full report generation, data exports, and removes free-tier limits. Pro is offered as a monthly or annual subscription. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period.