We're here to help
Welcome to Bon! support. Below you'll find answers to common questions. If you need further assistance, don't hesitate to reach out.
Tap the + tab in the bottom navigation. You can either add a spot manually or upload a screenshot from a food blog, Instagram, or review site. Our AI will automatically extract the restaurant name, location, and category for you.
Collections let you organize your saved spots. For example, you might create collections like "Tokyo Trip", "Date Night", or "Best Brunch". Tap New Collection on the Home tab to create one.
When you upload a screenshot or photo, our AI reads the image and extracts restaurant details like the name, address, and food category. The image is processed in real-time and is not stored on our servers after processing.
Yes! Tap the share icon on any collection you own to invite others by email. Shared members can view and add spots to the collection.
The AI Foodie Advisor is your personal food recommendation assistant. It knows all your saved spots and can answer questions like "Best pho near me?" or "Where should I go for a special occasion?" Access it from the Explore tab.
Go to the Profile tab and tap Delete Account. This will permanently remove your account and all associated data within 30 days. This action cannot be undone.
If you've previously subscribed to Bon! Pro, go to the Profile tab and tap Restore Purchases. This will sync your subscription status with your Apple ID.
Try the following steps:
If your question wasn't answered above, we'd love to hear from you.
Email: annabelle.le.anh@gmail.com
We aim to respond within 48 hours.