💬 Articulate Support

We're here to help you practice and improve your communication skills

📧 Get in Touch

Have a question, issue, or feedback? We'd love to hear from you!

Average response time: 24-48 hours

❓ Frequently Asked Questions

How do I get started with Articulate?

After downloading the app, complete the quick 3-step onboarding to set your goals and assess your current skills. You'll then see personalized scenario recommendations on your home screen. Start with the Daily Challenge or explore scenarios by category!

What are XP and streaks?

XP (Experience Points): Earned by completing scenarios, taking quizzes, and practicing. Track your growth over time.
Streaks: Consecutive days you've practiced. Keep your streak alive by completing at least one activity per day!

How does spaced repetition work?

Articulate uses scientifically-proven spaced repetition to help you retain what you learn. Scenarios you struggled with will be re-surfaced at optimal intervals (1 day → 3 days → 7 days) to reinforce your learning.

Can I create my own scenarios?

Yes! Navigate to the Practice tab and tap "Create Scenario" to build custom scenarios. You can keep them private or publish them to the community for others to practice.

How do I view my progress?

Tap the "Progress" tab to see your weekly XP trends, skill gaps, category mastery levels, and detailed analytics. You can also view your badge collection and achievement milestones.

What are badges and how do I earn them?

Badges are milestone achievements you unlock by completing specific goals:

  • Ice Breaker: Complete your first scenario
  • Quiz Master: Score 90%+ on 5 quizzes
  • Well-Rounded: Complete scenarios in all 6 categories
  • Sharp Mind: Maintain a 7-day streak
  • On a Roll: Earn 1000 XP

View your badge collection at /badges

How do I sync my progress across devices?

Articulate uses Supabase authentication to sync your progress. Log in with the same email on all your devices to keep your XP, streaks, and completed scenarios in sync automatically.

Is my data private and secure?

Yes! We take your privacy seriously. Your practice data is stored securely and encrypted. We never sell your data. Read our full Privacy Policy for details.

Can I delete my account and data?

Yes, you have the right to delete your account and all associated data at any time. Email us at annabelle.le.anh@gmail.com with your request, and we'll process it within 48 hours.

The app isn't working properly. What should I do?

Try these troubleshooting steps:

  1. Ensure you're using the latest version of the app
  2. Check your internet connection
  3. Clear your browser cache (if using web version)
  4. Restart the app or browser

If the issue persists, contact us with details about the problem, including your device type and what you were doing when the issue occurred.

🛠️ Quick Links

📱 App Features

  • ✓ 30 practice scenarios
  • ✓ 6 skill categories
  • ✓ Daily challenges
  • ✓ Spaced repetition
  • ✓ Progress analytics
  • ✓ Badge achievements

💡 Tips for Getting the Most Out of Articulate

Pro Tip: Practice daily to build your streak and maximize retention. Even 5 minutes a day can lead to significant improvement!

🐛 Found a Bug?

We appreciate your help in making Articulate better! If you encounter a bug, please email us with:

Send bug reports to: annabelle.le.anh@gmail.com

💭 Feature Requests & Feedback

Have an idea for a new feature or improvement? We'd love to hear it! Email us at annabelle.le.anh@gmail.com with your suggestions. We read every message and consider all feedback for future updates.